2025
Call Center Compliance API
I built an API that takes call-center audio, transcribes it, scores SOP compliance, and flags payment-intent signals — designed specifically to avoid the numeric hallucination problem that plagues pure LLM scoring.
PythonFastAPISarvam AI STTVercel
The Honest Part
I don't have a repo or live URL yet. I want to come back to this one — the 'avoid LLM hallucination on numeric scores' framing is a solid technical story if I build it out further.
Highlights
- Transcribes call-center audio, scores SOP compliance, flags payment-intent signals
- Designed to avoid numeric hallucination problems that plague pure LLM scoring
- Serverless FastAPI pipeline on Vercel — POST audio, get structured JSON back
- Hindi + multilingual audio support built in